PHLOA
FirstService Billing -PHLOA & Sewer
 
Your Pinehills Landowners Association (PHLOA) monthly assessment fees are processed through our partners FirstService Residential as of January 1, 2025.  Some important details to read carefully:
 
PHLOA and Sewer Statement*
Your PHLOA statement includes both your association monthly assessment of $68/month and your sewer fee of $2.25 per day of the previous month. One payment for both charges is appropriate. Your account number should be noted on every payment made via check (personal or through your bank bill pay system). Your account number starts with the number "8".
 
Statements
Only those who pay by mailing a check or by initiating payment directly from your personal bank will receive hard copy statements in the mail or can have the option to receive e-statements. If you have a zero balance or a credit balance, you will not receive a hard copy statement in the mail. Statements are generated on or about the 15th of the month, so if your payment arrives after the 15th of the month, it will not be reflected on your next statement. We recommend that you make payment between the 1st and the 5th of the month to keep your account statements clear. You may sign up for e-statements through https://estatements.welcomelink.com/?b=midatlantic
 
Late Fees 
Statements are dated "due date" of the first of the month, however you have 30 days to pay and avoid late fees.*  We recommend that you pay your invoice between the 1st and the 5th of the month to avoid late fees.
 
Online Account Information
Your Account Activity can be found on the FirstService resident portal:  https://pinehillslandowners.connectresident.com/ .  You log in by using your account number or property address to access the information.  On the 1st of each month, your new charges will be visible.
 
Account Assistant
If you have questions or need assistance, please contact the Stonebridge Club staff (now FirstService staff) at 508-209-2355 during business hours or reach out to FirstService Customer Care 24/7 at 800-870-0010.
 
If you want no service fees, choose one of the following methods:
  • Mail a hard copy check. Payments mailed to:
    Pinehills Landowners Association
    c/o FirstService Residential
    P.O. Box 30465
    Tampa, FL 33630-3465
  • Arrange for Bill Pay through your bank account.
  • Go to ClickPay and select ACH recurring/automatic payment. Recommend "pay in full".
 
How to Set Up Your Account with FirstService
 
To Pay Your PHLOA & Sewer Bill 
 
 
The date you make your payment on ClickPay is not the date it is reflected on your account.
 
Payments by e-check (ACH) before 9:00PM will be debited from your bank account and settle the next business day and reflect on your account.
 
Payments by debit or credit card can take 3-4 business days to settle and reflect on your account.
 
 
*For General District homeowners go to the General District tab here on pinehills.net.