Your Pinehills Landowners Association (PHLOA) monthly assessment fees and sewer fees are processed through our partners FirstService Residential.  Some important details to read carefully:
 
PHLOA and Sewer Statement
Your PHLOA statement includes both your association monthly assessment of $68/month and your sewer fee of $2.33 per day of the previous month. One payment for both charges is appropriate. Your account number must be noted on every payment made via check (personal or through your bank ‘bill pay’ system). Your account number starts with the number "8".

 

Statements
Only those who pay by mailing a check or by initiating payment directly from your personal bank will receive hard copy statements in the mail or can have the option to receive electronic e-statements. Factoids about Statements.

 

Late Fees 
Statements are dated "due date" of the first of the month, however based on the Pinehills Landowners Association Covenants, Conditions, and Restriction, you have 30 days from the 1st of the month for your payment to clear to avoid late fees.  We recommend that you pay your invoice between the 1st and the 5th of the month to avoid late fees.  Your online account (information below) will show all charges and payments.  On the 1st of every month, your new charges will be posted.  See the Online Account Information below for instructions on how to view your account.
 
Online Account Information
Your Account Activity can be found on the FirstService resident portal:

https://pinehillslandowners.connectresident.com/.  You log in by using your account number or property address to access the information.  On the 1st of each month, your new charges will be visible.

 

If you have questions or need assistance, please call during business hours the local billing department at 508-209-9003.  You can also contact the Stonebridge Club staff (now FirstService staff) at 508-209-2355 or reach out to FirstService Customer Care 24/7 at 800-870-0010.

 

If you want no service fees, choose one of the following methods:

• Go to ClickPay and select ACH recurring/automatic payment. Recommend "pay in full". (See instructions below)
• Arrange for Bill Pay through your bank account.
• Mail a hard copy check. Payments mailed to:

          Pinehills Landowners Association
          c/o FirstService Residential
          P.O. Box 30465
          Tampa, FL 33630-3465

 

How to Set Up Your ClickPay Account (https://www.pinehills.net/editor_upload/File/Setting%20up%20ClickPay_20250305.pdf)

The date you make your payment on ClickPay is not the date it is reflected on your account.

• Payments by debit or credit card can take 3-5 business days to settle and reflect on your account. It is recommended that you pay between the 1st and 15th of the month.
• Payments by e-check (ACH) after 9:00pm will be debited from your bank account and “settle” the next business day and reflect on your ClickPay account.